Camden Citizens Advice Bureaux Service
To provide free advice to the public
Main Activity
Provide self help and information, Interview clients to ascertain their advice needs, act on client’s behalf in resolving disputes
Campaign for change in unfair or discriminatory law, regulation and practice
Campaign for change in unfair or discriminatory law, regulation and practice
Description
Citizens Advice Bureaux provide free information and advice to the public in person, over the phone and via IT.
Advice Support Workers manage the waiting area (posters, leaflets etc),welcome clients and visitors, explain what services the bureau can offer, enter client details into a database, assist clients to access publicly available information when required (self help)where appropriate , assist advisers in providing clients with printed information/access to websites or help lines (assisted information) answer the administration telephones and general administration as required
Advice Support Workers manage the waiting area (posters, leaflets etc),welcome clients and visitors, explain what services the bureau can offer, enter client details into a database, assist clients to access publicly available information when required (self help)where appropriate , assist advisers in providing clients with printed information/access to websites or help lines (assisted information) answer the administration telephones and general administration as required
Sectors: administration, criminal justice
